Refund policy

Returns & Exchanges

All products are made to order. We do not accept returns or exchanges for change of mind, incorrect size selection, or personal preference.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, misprinted, or incorrect, please contact us within 30 days of delivery.

Include your order number, a description of the issue, and clear photographs of the affected item. We'll review the issue and arrange an appropriate replacement or refund when eligible.

Lost Packages

If your package appears to be lost in transit, please contact us within 30 days of the estimated delivery date so we can investigate.

Return Shipping

Please contact us before sending any items back. Do not return products without instructions. In most cases, photographs are sufficient to review product defects.

Customer Support

For assistance with an order, please use our website's contact page.

This policy does not limit any rights provided by applicable consumer protection laws.